Our Staff

Tom Siegel — President and CEO
"It’s daunting to think how long I’ve been working for or with non-profit organizations. It seems like just yesterday that I was starting a door-to-door canvass and one of the first in-house telephone sustainer acquisition programs for the nation’s largest peace action organization. Yet, now 22 years later, I still get the same satisfaction from designing and implementing innovative fundraising applications for many of the nation's largest non-profit organizations. Only now I don’t have to do it alone. I’ve assembled some of the smartest people in the country to work by my side, offering our clients the benefit of more than 100 years of collective fundraising experience. I am proud that through the companies that collectively make up DSG, we offer our clients not only superior performance and service but also honest fundraising counsel and exceptionally creative problem solving."

Alan H. Facter — Chairman
"When I decided to found my own agency in 1982, after 17 years of working for non-profit organizations, I had three goals in mind: we would only represent clients that worked for the common good of humanity; our staff would be as diverse, well-educated and highly motivated as possible, and; we would create a work environment that fostered intellectual stimulation, product innovation, emotional fulfillment and fun. At the risk of being immodest, to a great extent I believe we have succeeded. For the past 23 years I have been fortunate to represent some of the most important organizations in the world. It has been my privilege to travel, teach and campaign in the United States, the United Kingdom, the Netherlands, Switzerland, Sweden, Canada, Guam and Saipan. The sum total of my experiences and rewards far exceeds anything I might have expected at the start. To my friends and colleagues in all these far-away places, thank you for sharing with me, teaching me and helping me grow as a human being."

Chris Geller — Vice President of Information Services
"I'm the guy who makes sure we all know how we are doing and why we are doing it. I get excited when my team comes up with a new way to apply technology to make our work more efficient, our services more comprehensive, or to glean information that lets us create more successful strategies and talk more effectively to your donors."

Mike Potentier — Vice President of Operations
"You’ll likely never meet or talk to me, but I am working hard behind the scenes! By the way, if you ever do talk to me, don’t worry, you’re not hearing things: the accent really is pure Brit. I’ve been at Donor Services Group for fifteen years, finding ways to improve what we already do better than anyone else — serve our clients. I’m 100% dedicated to DSG because we help non-profits make a difference where it matters the most — in the real world."

Colin Bickley — Director of Business Development
"I am truly honored to contribute to the causes in this world that are most important to me while at the same time building meaningful and fun friendships. Through honest collaboration and consultation, along with the strong and caring team here at DSG, I am passionate about working with you to determine the limits of your organization’s fundraising capabilities, and then applying creative, custom-designed solutions to dissolve these limits into mere illusions. Give me a call. Let’s save this world together."

Sara Nakano — Director of Client Service
"As the liaison between our clients and our operations, I make sure the whole business flows smoothly. I am extremely proud of the outstanding service we provide, and work with everyone from the Account Executives to the Center Directors and Supervisors to ensure every client and every campaign has the attention of our entire company."

Anna Matas — Director of Print Design and Production
"I am thankful that I was able to find a career that merges my two passions — charitable organizations and design. I love the print production process — from the tweaking of details to make the message clearer, to creating a visual impression that reinforces the copy and, ultimately, watching those pledges come in."

Dan Monahan — Director of Marketing/Hybrid Program
"I was in charge of the Co-op since its inception, and agree with Tom that he has surrounded himself with smart people...just kidding.  I love what our clients allow me to do every day.  With a staff of almost 60 and still growing, I am humbled by the passion and talent that my callers bring to work each day."

Ed Hunter — Director of the Facter Call Center
"I’ve been working in call centers for over 18 years, and I can honestly say, the DSG team is really dedicated to helping our client organizations succeed — from the newest caller right up to our CEO. We take pride in being the personal connection between you and your donors. It’s very satisfying to work with people who aren’t just bringing home a paycheck; they’re making a real difference. And that’s why I’m here."

Craig Welik — Director of the Co-Op Call Center                                                       "I joined DSG as a fundraiser, calling at the Facter Direct Ltd. office. Since then I have had the privilege of running the training department at Facter Direct. I have also been given the opportunity to go abroad and set-up a branch in the Philippines, further expanding what we can offer to our clients. Now I am honored and humbled to be running the Co-op office, working with some of the most passionate and well-informed fundraisers in the country. Co-op’s innovative and conversational approach to fundraising truly engages both the fundraisers and the donors; allowing us to actually cultivate and build relationships with the donors, and better serve our clients."